Refund policy

Refund Policy

Because my products are digital downloads you get instant access to, all sales are final once your files have been delivered.

If something’s wrong, I’ll make it right. If your file won’t open, a link is broken, you were charged twice, or you didn’t receive your download, email me at contact@livedinlovely.com within 14 days of purchase. I’ll send a working copy or issue a refund.

Before you buy: Every product page describes exactly what’s included. If you’re not sure a product is right for you, email me and I’m happy to help you decide.

Customers in the EU and UK: You normally have 14 days to cancel an online purchase. By completing checkout and accessing your download right away, you agree to immediate delivery and acknowledge that you lose that right of withdrawal once the download begins.

Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post it.

Questions about an order? Reach me anytime at contact@livedinlovely.com.